Question 1

How much do prescription glasses cost at 100glasses?

Accepted Answer

All frames at 100glasses start at RM100, which includes the frame, single vision prescription lenses, premium 4-in-1 coating (UV protection, anti-glare, anti-scratch, anti-fingerprint), a protective case, cleaning cloth, and free shipping across Malaysia. Optional upgrades like thinner lenses are available for stronger prescriptions.

Question 2

How long does delivery take?

Accepted Answer

We offer free shipping across Malaysia with delivery in 2-5 working days for West Malaysia and 5-7 working days for East Malaysia. Every order includes a tracking number sent via WhatsApp so you can follow your glasses right to your doorstep.

Question 3

Are the lenses really free?

Accepted Answer

Yes! Every pair of glasses includes free premium 4-in-1 lenses with UV protection, anti-glare coating, anti-scratch coating, and anti-fingerprint coating. No hidden fees—what you see is what you pay. These premium coatings typically cost RM100-200 at traditional optical shops.

Question 4

What is the Aiya Silap Waiver?

Accepted Answer

The Aiya Silap Waiver is a 20% add-on at checkout that provides peace of mind for first-time online glasses buyers. If you accidentally enter your prescription incorrectly, we'll remake your glasses for free one time. Without this waiver, prescription errors cannot be returned or exchanged.

Question 5

Can I return my glasses if I don't like them?

Accepted Answer

We only accept returns for manufacturing defects such as coating peeling, hinge breakage, or frame defects within our 1-year warranty period. We do not accept returns for change of mind, style preferences, color choices, or fit issues. This policy allows us to keep our prices at RM100.

Question 6

Is 100glasses registered with MOC (Malaysian Optical Council)?

Accepted Answer

Yes, 100glasses is operated by AI TECHNOLOGY MARKETING (SSM: 202103234814) with MOC registered optometrist YAP MAY JIN (Registration: J03291, Certificate: 2026/04697) overseeing all prescription orders. Every pair is verified by certified opticians to ensure accuracy and quality.

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